Need help?
Must I provide this information?
Homestay.com as a platform operator is required by law to collect and share this information for all EU listings. Failure to provide the requested information within the required timeframe via your Host account will result in your listing being paused. Host cancellation outpayments may also be frozen.
We're here to help!
If you have a question we haven't answered, get in touch at support@homestay.com.